Warranty
Warranty &
Replacement.
Manufacturer warranty coverage on products sold through Crenvu.
Coverage
Manufacturer Warranty
Products sold on crenvu.com, including Keter and Outsunny outdoor storage sheds and boxes, are covered by the original manufacturer’s warranty against defects in materials and workmanship. Warranty terms and length vary by product and manufacturer; specific details are listed on each product page where available.
Process
Filing a Warranty Claim
If you believe your product has a manufacturing defect, contact us at Contact@crenvu.com with your order number, photos of the issue, and a description of the problem. We will guide you through the manufacturer’s warranty process or, where applicable, offer a resolution under our own Returns & Refunds Policy.
Contact Us
Email
Contact@crenvu.com
Contact@crenvu.com
Phone
+1 270 466 1265
+1 270 466 1265
Business Hours
Mon-Sat, 9:00 AM – 6:00 PM CST
Mon-Sat, 9:00 AM – 6:00 PM CST
Address
784 E Center St, Madisonville, KY 42431, USA
784 E Center St, Madisonville, KY 42431, USA
Response time: within 1 business day (Mon-Sat, 9:00 AM – 6:00 PM CST)