Shipping Policy

We ship across the United States. All orders are dispatched directly from our warehouse in Madisonville, Kentucky and delivered to addresses throughout the contiguous U.S.

Enjoy Free Standard Shipping on all orders — no minimum purchase required. The price you see at checkout is the price you pay, with no surprise shipping fees added.

We process all orders within 1 business day (Monday through Saturday). Orders placed on Sundays or public holidays will be processed on the next available business day.

Standard estimated delivery timeline for most orders:

Some of our larger products — such as storage sheds, pergolas, and gazebos — need to be shipped by freight carrier due to their size and weight. These orders typically arrive within 3–7 business days, depending on your location and the carrier.

All orders ship directly from our warehouse in Madisonville, Kentucky (USA). Shipping times may vary slightly based on your distance from our fulfillment location.

We do not support multiple shipping addresses within a single order. If you need to ship to multiple destinations, please place separate orders for each address.

Once your order has shipped, you will receive an email containing your tracking number. Please allow up to 48 hours for tracking information to update after you receive the notification.

We accept returns within 90 days of delivery for items that are new or in like-new condition and remain in their original packaging. If your item arrives damaged, email us with your order number and a photo and we will do our best to resolve it promptly.

For full details, please visit our Returns & Refunds Policy.

Have a question about your shipment? We're here to help.